Welcome to the Kitchen Converter Pro support page. Here you’ll find practical guidance for using the app, troubleshooting common issues, and locating the relevant policy pages.
Contact
For any question or support request, email kitchenconverterpro@protonmail.com. We aim to respond within 1–3 business days.
FAQ
How to Convert
- Select the ingredient you want to convert from the list.
- Enter the quantity you wish to convert.
- Choose the units you want to convert from and to.
- View the converted amount instantly.
Densities
- The app includes rigorously researched densities for hundreds of ingredients.
- Density information is used to convert between volume and weight.
Substitutions
- Kitchen Converter Pro includes an extensive list of ingredient substitutions with ratios and notes.
- Access substitutions in the Substitute tab.
Saving Recipes
- Save your scaled recipes directly within the app.
- Edit or delete saved recipes anytime from the Saved tab.
Privacy
- We do not collect personal data, track users, or share data with third parties.
- See the Privacy Policy for details.
Troubleshooting
Crashes or Freezes
- Ensure your app is updated to the latest version.
- Restart your device and try reopening the app.
- If the problem persists, contact support with a description of the steps leading to the issue.
Missing Ingredients
- Check for app updates that may include new ingredients.
- Contact support with the exact ingredient name and preparation state, for example, “almond flour, packed.”
Unexpected Results or Units
- Verify that you selected the correct units before converting.
- For volume-to-weight or weight-to-volume conversions, make sure the correct ingredient density is selected.
- Contact support with specific examples if the issue continues.
Data and Privacy
Kitchen Converter Pro does not collect or transmit personal or usage data. All information remains on your device unless you choose to share it.
Refunds
Purchases and refunds are handled exclusively through the Apple App Store and remain subject to Apple’s policies.
Device and OS Compatibility
Kitchen Converter Pro requires iOS 16.0 or later and is compatible with iPhone and iPad running iOS or iPadOS 16.0 and above.
Version and Changelog
For the latest version information and changelog, visit mkecybersecuritymilwaukee.com.
Legal Notice
The app provides general cooking information and is not professional, medical, nutritional, or safety advice. THE APP IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL LIABILITY FOR DAMAGES ARISING FROM USE OR INABILITY TO USE THE APP.